Privacy Policy
Last updated: January 2024
1. Information We Collect
When you make a purchase or create an account, we collect:
- Name and contact information (email, phone number)
- Shipping and billing addresses
- Order history and preferences
- Payment information (processed securely by third-party providers)
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate about your orders via SMS/WhatsApp
- Send promotional emails (with your consent)
- Improve our products and services
- Prevent fraud and ensure security
3. Information Sharing
We do not sell your personal information. We only share your data with:
- Your bank (for bank transfer payments) to complete transactions
- Delivery partners to ship your orders
- Service providers who help us operate our business
4. Data Security
We implement appropriate security measures to protect your personal information. All payment transactions are encrypted and processed through secure payment gateways.
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
6. Cookies
We use cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings in your browser.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: luminousfashionaccessories@gmail.com
WhatsApp: +977 9812367318